Personal information of tenants/clients will be retained for seven years after using it and/or after the professional relationship has been terminated so that the individual has a reasonable opportunity to obtain access to it. All copies of our tenancy or management agreements are securely filed at our office.
All personal information will be destroyed after the specified amounts of time in a manner that protects against misuse or theft. All electronic documents will be deleted from computer hard drives. Paper documents will be shredded.
If an individual has an inquiry about the personal information, we have on file for them they may contact our office at:
On-Site Solutions Inc.
103, 117-21 MacDonald Dr.
Fort McMurray, AB, T9H 4H1
Alternatively, they may also contact the Privacy Commissioner of Canada at:
The Office of the Privacy Commissioner of Canada
112 Kent Street, Ottawa, ON, K1A 1H3
On-Site Solutions Inc. automatically collects general information concerning the use of its website. This includes the Internet Protocol (IP) address of your computer, the IP address of your Internet service provider, the web browser used to access the website, the Internet address of the website from which you linked to the On-Site Solutions Inc. website, the date and time of access to the On-Site Solutions Inc. website, the operations undertaken during use of the On-Site Solutions Inc. website, the sections of the On-Site Solutions Inc. website that you visit, the parameters relating to particular pages of the On-Site Solutions Inc. website visited and the time spent on each page and the content downloaded from the On-Site Solutions Inc. website.
We do not link this information with any personal information provided by you. The general information that is automatically collected is used to improve the website, for marketing, website and system administration and other administration purposes. On-Site Solutions Inc. may use the general information that is automatically collected to create aggregate reports concerning website use, user patterns, user demographics and user purchases. Personal information provided by you, is used to process rental applications, to contact for potential tenancies, and in aggregate form for statistical analysis.